Frequently Asked Questions

Please email our customer service staff at, fill out our on line enquiry form, or shop through our ecommerce facility if available in your country
VISA, Mastercard and AMEX. Credit card transactions incur a 2% surcharge on the total value of the order.
There is no minimum order value for stock products, however orders under $100 (excluding GST and freight) will incur an administration charge of $15 +GST.
Most of our transactions are business-to-business related but rather than impose higher minimum order quantities due to transaction costs, we apply the administration charge to enable all customers to be supplied

If you are a corporate, a government department, hospital or school, you can apply for a 30 day from date of invoice account with Security4Transit following your initial purchase.

Unless specifically quoted as free into store (FIS), pricing does not include freight, as S4T ships goods internationally, and freight costs can vary considerably.

This depends on the type of product you are ordering, and whether it is a stock or custom-made item. As a general rule, the following guidelines apply:

  1. Reuseable TE bags
    • Stock: 1 unit
    • Custom made: 10 units
  2. One time use satchels
  3. Security Satchels
    • Stock: 500 units
    • Custom made: 10,000 units (5000 units for larger sizes)
  4. Security Seals
    • Stock: 500 units
    • Custom made: 10,000 units
  5. Locked Products
    • Stock: 1 unit
    • Custom made: 10 units
This depends on the type of product.

For reuseable security Bags, courier bags, cash bags, mail bags, transport bags, security pouches - essentially any product that is a non-consumable - we ask that customers pay for the sample. If the sample is not suitable, Security4Transit will refund the cost of the sample less the freight cost.

If you are considering a custom made item and wish to have a sample manufactured, a sample fee will apply.

For consumables such as security seals and one time use security satchels, we can send samples for evaluation at no cost.
We can accept artwork electronically in .eps, .ai or .pdf formats.
If your order is for a stock item, we usually ship next day. Your delivery will be determined by your worldwide location.

If your order is for a custom manufactured project, manufacturing time is approximately 4 weeks plus the freight time.
This applies to custom made one time use satchels. The acceptable industry standard is for up to a ± 10 % variation on your order as a result of production runs but this variation reduces as order quantity increases.
Yes we can! We can make a product to meet your special requirements or specifications. If we can't manufacture the item, we can source it for you. For further information, please email
Security4Transit stands behind the quality of its products. If, for whatever reason, you are not satisfied with your purchase, you may return the goods within 7 days for a full refund less freight costs provided they have not been used. For custom made products, goods can only be returned if they are faulty.
Our reuseable products are manufactured to the highest quality and are warranted to the original owner against defects in materials and workmanship for a period of 12 months.